About Us

Warranty Policy: We stand behind the quality of our products and offer a limited warranty against manufacturing defects. Our warranty covers the Android headunit hardware only and does not include any software-related issues or damages caused by improper installation, misuse, or accidents. The length of the warranty varies depending on the product, but typically ranges from 1 to 3 years.

If you experience any issues with your Android headunit that you believe may be covered by our warranty, please contact us immediately. We may ask you to provide proof of purchase and may require you to ship the product back to us for inspection. If we determine that the issue is covered by our warranty, we will repair or replace the product at no cost to you.

Return Policy: We want you to be completely satisfied with your purchase from our online store. If you are not happy with your Android headunit for any reason, you may return it within 30 days of receiving it for a refund or exchange. To be eligible for a return, the product must be in its original packaging and in the same condition that you received it.

To initiate a return, please contact us and provide us with your order number and reason for the return. We will provide you with instructions on how to return the product. Please note that you will be responsible for the cost of return shipping.

Once we receive the returned product, we will inspect it and notify you of the status of your refund or exchange. If approved, your refund will be processed and a credit will be applied to your original method of payment within 5 business days.

Please note that certain items, such as custom-built headunits or products that have been damaged or used improperly, may not be eligible for return or exchange. We reserve the right to refuse any returns that do not meet our return policy criteria.

Thank you for choosing our online Android headunit store. If you have any questions or concerns about our warranty or return policy, please don’t hesitate to contact us.

Dustin@directplay.com.au

Contact Us

Quakers hill NSW 2763 Australia

0452167024

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